At DiscountOffer.pk, we aim to provide a smooth and hassle-free delivery experience. Here’s everything you need to know about how we get your orders to you:
Order Confirmation
- Once you place an order, our Customer Service Representative (CSR) will contact you for confirmation. After your order is confirmed, we’ll process it right away.
Delivery Timelines
- Karachi: Orders are delivered within 24 hours of confirmation.
- Nationwide: Orders are delivered within 48 hours for major cities and 2–3 working days for most areas. Delivery to remote locations may take a little longer.
- Self-Pickup: Prefer to pick up your order yourself? You can collect it from our warehouse in Model colony, Karachi.
Order Tracking
- As soon as your order is dispatched, you’ll receive an email or SMS with your tracking number. Use it to stay updated on your order status.
- Need to check on your order? Send us a WhatsApp message at +92 3302961105, and we’ll be happy to assist you.
Delivery Charges
- Free Delivery: Orders over PKR 2500 qualify for free delivery anywhere in Pakistan.
- Standard Delivery: For orders under PKR 2500, a flat rate of PKR 200 applies.
Things to Keep in Mind
- Please ensure you’re available at the contact number provided during checkout to avoid any delays in delivery.
Cancellation Policy
We understand that plans change! If you need to cancel your order, here’s what to do:
- Prepaid Orders: Contact us within 24 hours of placing your order for cancellation.
- Cash on Delivery (COD) Orders: Let our team know during the confirmation call, automated SMS, or robocall.
- Once your order is “in process,” cancellations and refunds may take 5–7 working days, depending on your bank or payment method.
We’re committed to making every delivery smooth and timely. If you have any questions, don’t hesitate to reach out. Thank you for shopping with DiscountOffer.pk – we’re here to serve you better!